Terms of Service

Welcome to SynthMind

This Service Agreement (including all of its updates, supplements, and additional terms, the “Agreement”) is a binding agreement between you (“you/your”) on one part and METAVERSE CLOUD PTE. LTD., SYNTHMIND Hong Kong Limited, and affiliated companies (“we/our/us”) on the other part, regarding your use of our products and services (including but not limited to our programmable interfaces, software, tools, data, and websites, hereinafter referred to as the "Services"). Please carefully read and fully understand the terms of this Agreement before using the services.

By ticking “this Agreement” on the registration page, you have read all terms of this Agreement, particularly the terms marked in bold, agreed to be bound by this Agreement, and accurately understood the legal meaning of the rights, obligations, or limitations or exclusions of liability as provided in this Agreement. This Agreement will be formed and become effective after you tick it. By using the services offered by us, you have agreed to this Agreement. During your use of our services, this Agreement will fully govern the rights and obligations between you and us.

In addition to this Agreement, the SYNTHMIND.AI (hereinafter referred to as "SynthMind") platform will publish other rules and regulations, such as the Privacy Policy that describes how we collect and use personal information. Any provisions of other rules and regulations published by the SYNTHMIND.AI platform shall be followed; for matters not mentioned in such rules and regulations, this Agreement shall prevail. This Agreement also includes other documents, guidelines, or policies that we may provide.

The SYNTHMIND.AI platform only offers services to any individual aged 18 or older who has full civil capacity and any legal person or other organization that is duly incorporated and validly existing pursuant to the laws of its domicile and is able to fulfill its obligations under this Agreement. If you do not qualify as a service object, please do not continue to use our services, and we will have the right to cease offering the services to you at any time. You shall guarantee the authenticity of your identity information with which you provide us and perform the verification of the true identity information conducted by us from time to time.

1. Registration and Access

1.1 Registration:

When you read and agree to this agreement, fill in the corresponding information, and register successfully, you will become a user of SynthMind. To provide you with corresponding services, you should provide your name, email address, and mobile phone number truly, accurately, and effectively as required by us so that we can communicate with you.

In order to ensure the validity of your information, you should promptly update it when relevant information changes. In accordance with relevant legal requirements, we will conduct corresponding verifications on the information you provide to ensure its timeliness, authenticity, and completeness. If we fail to contact you based on the information you provided, you will be responsible for the adverse consequences.

We are not responsible for any related problems caused by your registration information being untrue or not updated in a timely manner. You can query and correct your information through our account settings page. You should authenticate and register an account with your real identity information, and the account name, avatar, profile, and other registration information you submit must not contain illegal or harmful information.

After our review, if the above situation exists, we will not register; at the same time, after registration, if we find that you used false information to obtain an account name, or your account avatar, profile, and other registration information contain illegal and harmful information, we will have the right to unilaterally take measures such as correction within a time limit, suspension of use, termination of use, etc., without notice. When you fill in the information as prompted on the registration page, read and agree to the terms of this agreement, and complete the entire registration process, you can obtain a SynthMind account and become a SynthMind user.

1.2 Account Use:

You must meet the qualifications required by the SynthMind platform to use the service. If you use the Services on behalf of another third party or entity, you must have the authority to accept these Terms on their behalf. You must provide accurate and complete information to register for an account. You may not provide your ID or account to other third parties, and you are responsible for all actions that occur using your account.

You understand and agree: If you successfully register for the SYNTHMIND.AI platform, your SYNTHMIND.AI account and password can log in to the Botbeat platform (including but not limited to Botbeat APP) to use the products/services of the Botbeat platform, and you agree to the Botbeat platform's "Botbeat User Services Agreement."

1.3 Account Custody and Retrieval:

The SynthMind account includes an account name and password. You can use the set account name (including account ID, mobile phone number) and password to log in. Please keep your account safe. You will be responsible for any losses caused by your active disclosure or theft by a third party. If your account is lost due to personal reasons, if you need to retrieve your SynthMind account, please provide the corresponding information according to the SynthMind account retrieval process, and ensure that the information you provide is legal, true, and valid. If the information you provide does not meet the requirements, you will not be able to pass the security verification, and we have the right to refuse to provide account recovery services.

If the SynthMind account you are currently using is not the one you initially applied for registration or obtained through other means provided by SynthMind, but you know the current password of the SynthMind account, you are not allowed to log in or perform any operations with the SynthMind account, and please notify us or the initial applicant for the SynthMind account as soon as possible.

1.4 Account Transfer:

1.4.1: You may use your SynthMind account within the scope of this agreement. You may not register a SynthMind account maliciously and may not donate, borrow, rent, transfer or sell your SynthMind account with or without compensation or otherwise allow non-initial applicants to use SynthMind account. We have the right to independently judge and handle the above-mentioned actions, and you shall bear any responsibilities arising therefrom. At the same time, we reserve the right to pursue the legal liability of the above-mentioned perpetrators, and all responsibilities arising therefrom shall be borne by you.

1.4.2: We have the right to take the following measures against you in accordance with laws and regulations:

1.4.2.1: If you violate laws, regulations, individual terms, or business rules of SynthMind, we have the right to make independent judgments and take corrections within a time limit, suspend use, terminate your use of SynthMind account at any time, and decide whether to resume use based on the actual situation.

1.4.2.2: If we find that you are not the initial registrant of the account, we have the right to terminate your use of the account without notice.

1.4.2.3: In accordance with these rules or relevant laws and regulations, we will correct, suspend or terminate your use of SynthMind account within a time limit, resulting in losses to you (including but not limited to service interruption, clearing of user information, emails, and related data, etc.). shall be borne by you.

1.5 Account Recovery:

In order to prevent resource occupation, if you have not used your SynthMind account for 24 consecutive months or have not logged in to your account through other methods approved by SynthMind, we have the right to cancel the account, and you will no longer be able to log in or use the account. Related Services. If there are pending transactions or balances associated with this account, we will assist you within a reasonable range. Please operate according to the instructions of SynthMind.

1.6 Account Security:

Your account is set up by you and is kept by you. We will never proactively ask you to provide your account password at any time. It is recommended that you take specific measures to protect the security of your account, including but not limited to installing anti-virus and Trojan software, changing passwords regularly, and other measures.

1.7 Account Cancellation:

1.7.1 When you need to terminate the use of SynthMind account services, you can apply to cancel your SynthMind account if the following conditions are met:

1.7.1.1 You can only apply to cancel your own account and cancel according to SynthMind's process;

1.7.1.2 You are still responsible for your actions before canceling your account and while using SynthMind services;

1.7.1.3 You should be aware that termination of your account means that your User Content will be deleted from our active databases.